27%
of new patient calls go unanswered after hours.
Each missed call is roughly $600 to $3,000 in lifetime patient value gone. By the time you call back, they have already booked across town.
Live
Jordansent yesterday's review requestsPhoenix, AZ•
Sofiasent 14 personalized recall SMSCalgary, AB•
Jordanlogged a 5 star Google reviewVancouver, BC•
Eleanorfinished this morning's ops briefAtlanta, GA•
Marcusbooked a new patient consultSan Diego, CA•
Eleanorfinished this morning's ops briefAtlanta, GA•
Zaraverified insurance for tomorrow's 9 AMMiami, FL•
Jordanlogged a 5 star Google reviewVancouver, BC•
Sofiarebooked a hygiene patientToronto, ON•
Diegosent a reactivation message in 3 variationsMontreal, QC•
Zaraflagged 3 expiring policies for reviewBrooklyn, NY•
Sofiarebooked a hygiene patientToronto, ON•
Jordansent yesterday's review requestsPhoenix, AZ•
Sofiasent 14 personalized recall SMSCalgary, AB•
Jordanlogged a 5 star Google reviewVancouver, BC•
Eleanorfinished this morning's ops briefAtlanta, GA•
Marcusbooked a new patient consultSan Diego, CA•
Eleanorfinished this morning's ops briefAtlanta, GA•
Zaraverified insurance for tomorrow's 9 AMMiami, FL•
Jordanlogged a 5 star Google reviewVancouver, BC•
Sofiarebooked a hygiene patientToronto, ON•
Diegosent a reactivation message in 3 variationsMontreal, QC•
Zaraflagged 3 expiring policies for reviewBrooklyn, NY•
Sofiarebooked a hygiene patientToronto, ON•
Strategic AI advantage
AI that works with your dental practice, around the clock.
Nova Buzz Media builds custom AI systems that plug into dental clinics across the US and Canada. We work alongside your team. Booked appointments, recovered patients, answered calls, 24/7, no new hires required.
Operating in 14 cities
HIPAA aware. PHIPA aware.
Trusted by clinics in
Bright Smile DentalNorth Shore OrthodonticsMaple Family DentistryRiverside Dental GroupWestview Endodontics
The honest part
Your front desk is leaking money.
Most practices we audit are losing five figures a month before they ever spend on marketing. It happens quietly, in the gaps between calls, recalls, and verifications. Here is where it shows up.
31%
of recall patients never get rebooked.
Hygiene recall is the engine of practice revenue. Manual follow up does not scale past one or two staff members making cold calls.
6 hrs
per week eaten by insurance verification.
That is a third of a full time salary spent on a task an AI does in seconds, with cleaner data and fewer day of surprises.
Source: ADA practice operations data, 2024.
What we actually fix
Six problems your clinic has. Six agents that handle them.
These are the bottlenecks we see in almost every practice we audit. Each one shows up as missed revenue, lost time, and frustrated staff. Each one has an agent that lives inside the problem.
Calls go to voicemail at the worst times
After 5pm. During lunch. When the desk is on a call. Every missed call is a patient buying somewhere else.
Our fix
Marcus picks up in 2 seconds, 24/7, and books on the spot.
Recall lists rot in the database
You know the names. You know the value. You don't have the staff time to work the list.
Our fix
Sofia runs SMS, email, and voice on the overdue list every day.
Insurance verification eats mornings
Six to eight hours a week of staff time on hold with payors. Same day surprises blow up case acceptance.
Our fix
Zara verifies the next day's appointments overnight, every night.
Lapsed patients quietly leave
Eighteen months go by. Nobody calls. They show up at a competitor with a discount postcard.
Our fix
Diego personalizes outreach to your lapsed list across three channels.
Reviews trickle in at the wrong time
A happy patient leaves the office, goes home, gets busy, forgets. A frustrated one writes a 1 star.
Our fix
Jordan sends timed review invites the day after each visit, and protects the practice from public complaints.
You can't see what the AI is doing
Most "AI" tools are black boxes. You don't know what worked, what failed, or how to course correct.
Our fix
Eleanor sends a weekly recap with every action, every recovered dollar, and what to tune.
The approach
We don't sell software. We deploy a team.
Each clinic gets a custom swarm of AI agents that work together, around the clock, on the exact tasks costing you money right now. Pick the ones you need. Skip the ones you don't.
Inside a Nova Buzz clinic
This is what it looks like on the floor.
The agents are quietly working in the background while your team focuses on the patients in front of them. Calls answered, plans presented, recall booked, reports written.
Marcus picks up every call, books directly into the schedule, and routes urgent cases. Your team stays free to handle the patient already at the counter.
Your office manager can see every agent at a glance: who is on shift, what is queued, what was recovered. No more guessing where the day went.
What it looks like in practice
Three moments. Same swarm. Different shifts.
These are the kinds of moments that quietly determine whether a clinic grows or stalls. Here is how the swarm handles them, without your team noticing.
Front desk
A new patient calls at 9:42 PM
Marcus is on the line in 2 seconds.
No voicemail. No callback the next day. Pain gets relieved, appointment gets booked, patient stays yours.
Reactivation
47 lapsed patients need to come back
Diego writes 47 different messages.
Personalized to their last visit, their case, their preferred channel. Sent at the time they actually open texts.
Reviews
A 5 star Google review at 8:14 AM
Jordan timed it perfectly.
Right after the patient finished a great visit, before life got in the way. Your reputation compounds.
Who we serve
Built for dental. Specialized by practice type.
Each agent ships with playbooks tuned to your specialty. General, ortho, pediatric, endo, perio, or multi location. We tune to your protocols, not the other way around.
General dentistry
Hygiene recall, new patient intake, and treatment plan follow up handled in your voice.
$18K avg monthly recovery
Orthodontics
Retainer check reminders, treatment plan presentations, financing follow up, all automated.
38% retention lift
Pediatric
Parent friendly outreach, school break campaigns, sibling intake. Bilingual where it matters.
24% new patient growth
Endodontics
Referral relationship management, post procedure check ins, and clear scheduling for specialists.
4.2 hrs/wk freed up
Periodontics
Maintenance recall, surgical follow up, and insurance verification for high value cases.
+27% case acceptance
Multi location groups
One AI swarm, multiple locations, unified reporting. Each office gets local voice and protocols.
6 locations, 1 swarm
Not on this list? Book a call and tell us what you do.
A peek inside
This is what 24/7 actually looks like.
Six AI agents. Real tasks. No coffee breaks. Click and drag to look around the office.
For the owner
You stay in your chair. The system runs around it.
Most clinic owners we work with don\'t want to learn another tool. They want a system that just runs. Your Nova Buzz dashboard sits beside your existing PMS. Click in when you need to. Most days, you don\'t.
- One pane to see every agent and what it just did.
- Override any decision with one click. Train it in your voice from there.
- Friday recap email tells you what was recovered, by agent, in dollars.
The transformation
60 days in. Same clinic. Different practice.
This is what changes when you stop losing patients to your voicemail. Drag the line to compare.
Day 1 vs Day 60
Drag the line to see the difference.
Without←→ With Nova Buzz
Without Nova Buzz
- Calls answered after hours0 of 18
- New patients booked per month14
- Hygiene recall rebook rate21%
- Insurance verification time6 hours / week
- Google reviews collected weekly1.4 avg
- Revenue recovered (monthly)$0
With Nova Buzz
- Calls answered after hours18 of 18
- New patients booked per month+28 (+14 more)
- Hygiene recall rebook rate47%
- Insurance verification time12 min / week
- Google reviews collected weekly9.2 avg
- Revenue recovered (monthly)$19,800
Before
After
Numbers based on average results across deployed Nova Buzz clinics. Source: internal aggregates, 2026.
The math
Find out what your front desk is costing you.
Drag the sliders. The numbers update live. If you don't like what you see, that's the point.
Inputs
$1,500
40 calls
25%
22 days
Estimated annual loss
$1.2M
walking out the door every year
- Missed calls / month
- 220
- Lost new patients / month
- 66
- Lost revenue / month
- $99,000
Nova Buzz typically recovers
$712.8K to $950.4K
of this, in year one
Estimates assume a 30% conversion rate of answered new patient calls. Your numbers may vary.
Plays nice with the stack you already pay for
Integrations, not replacements.
Keep your PMS. Keep your phones. Keep your CRM. We plug into all of it, push data both ways, and stay out of your team\'s way.
Practice management
D
Dentrix OD
Open Dental C
Curve E
Eaglesoft Communications
T
Twilio GV
Google Voice R
RingCentral M
Mailchimp Calendar & CRM
GC
Google Calendar O
Outlook H
HubSpot SF
Salesforce Reviews & payments
GB
Google Business S
Stripe Sq
Square Z
Zelle Don't see your stack?
We integrate with anything that has an API. Bring it up on the call.
From the inside
What our clinics say.
Inside thirty days we had recovered enough hygiene patients to cover the entire year of cost. By month three, the agents were doing more outbound than my whole front desk used to.
LP
Dr. Lauren Pham
Owner, Bright Smile Dental, Toronto, ON
I was skeptical that an AI could sound like our practice. After two weeks of training, patients were calling in to compliment the receptionist by name. They had no idea.
MW
Marcus Webb
Office Manager, North Shore Orthodontics, Miami, FL
Insurance verification was the bottleneck eating my mornings. Zara took it over in a week. My team got an hour and a half of their day back, every day.
OT
Dr. Olivier Tremblay
Founder, Maple Family Dentistry, Montreal, QC
Common questions
The honest answers.
Still have a question? Pick up the phone. We answer it ourselves.
How long does setup take?
Most clinics are fully deployed in five to six weeks. Week one is discovery, week two is design and approval, weeks three through five are build and shadow run alongside your team, and by week six the agents are live with full coverage. You see results during shadow run, not after.
Do I need to change my existing software?
No. We integrate with what you already use. Dentrix, Open Dental, Curve, Eaglesoft, Google Calendar, your phone system, your CRM. If we hit a tool we have not integrated before, we build the bridge as part of the engagement, not as an upcharge.
What happens to the AI when something goes wrong?
Every agent has a defined handoff. When confidence drops, when a question is sensitive, when a patient asks for a human, the conversation routes to your team in seconds with full context. You stay in charge of judgment calls. The AI handles volume.
Is patient data secure and HIPAA / PHIPA compliant?
Yes. We encrypt data in transit and at rest, role based access controls, full audit logs, and a Business Associate Agreement for US clinics. For Canadian clinics we operate within PHIPA and provincial equivalents. We do not train models on your patient data, ever.
What does it cost?
Pricing is based on practice size and the agents you deploy. Most clinics start around $2,500 per month and scale from there. We do not charge per seat or per call. Most practices see full ROI inside 60 days.
Can I see it working before committing?
Yes. Book a 30 minute discovery call and we will show you the live demo, walk you through how a swarm would look for your specific clinic, and run the math on what you are likely to recover in the first 90 days. No pitch deck.
Last thing
Ready to stop losing patients to your voicemail?
30 minutes. No pitch deck. We'll show you exactly what we'd build for your clinic.