You recovered $4,280 this week.
Hey team, quick rundown of the week from your Nova Buzz swarm. Two weeks in and the agents are already pulling their weight.
Recovered
$4,280
Calls answered
168
Appointments booked
22
Patients reactivated
6
Reviews collected
9
Hours returned to staff
11 hrs
Highlights
- Marcus answered 12 after hours calls, booking 4 new patient consults
- Sofia rebooked 6 overdue hygiene patients on a 3 day SMS sequence
- Zara verified benefits for 47 appointments before they walked in
Coming next week
- 1Launch reactivation campaign on 142 lapsed patients (Diego)
- 2Begin treatment plan follow up for 18 unaccepted plans
- 3Tuning Marcus tone based on 3 patient feedback notes
Anything to flag for the team? Reply to this email and Eleanor will route to the right agent.
โ Eleanor, your reporting agent